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Welcome to UmarExchange.com

Terms of Service

By accessing or using our website and currency exchange services, you agree to be bound by these Terms of Service.

1. Eligibility & Registration
1.1. You must be at least 18 years old and possess the legal capacity to enter into binding contracts.
1.2. You must create an account and provide accurate, current, and complete identification information, including personal information.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.


2. KYC and AML Compliance
2.1. UmarExchange is committed to fighting financial crime. We comply with all Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
2.2. You authorize us to make inquiries, directly or through third parties, to verify your identity and protect against fraud.
2.3. We reserve the right to suspend or terminate your account immediately if you fail to pass our verification processes or if we suspect illegal activity.


3. Currency Exchange Transactions
3.1. Binding Instructions: Once you submit a transaction request (an "Order"), it is final and irrevocable. We do not allow cancellation of orders once funds have been received.
3.2. Exchange Rates: The exchange rate for your transaction will be locked at the time of order confirmation. This rate may differ from the market rate.
3.3. Beneficiary Details: You are responsible for ensuring the beneficiary bank details are accurate. We are not responsible for funds sent to the wrong recipient due to your error.


4. Fees and Charges
4.1. You agree to pay all fees, commissions, and charges notified to you at the time of the transaction.
4.2. We reserve the right to change our fees at any time, with notice provided via our platform or email.
4.3. Any bank fees, intermediary fees, or foreign currency fees charged by your bank are your responsibility.


5. Settlement and Delays
5.1. Transactions are subject to receipt of funds. We will not convert or send funds until we have received clear funds from you.
5.2. We are not liable for delays in processing caused by banking holidays, network interruptions, or failures by third-party payment providers.


6. User Conduct
You agree not to:
Use the Platform for any unlawful purpose or to launder money.
Provide false information.
Attempt to reverse-engineer our platform.
Engage in market manipulation.


7. Limitation of Liability
7.1. UmarExchange shall not be liable for any direct, indirect, or consequential loss resulting from market fluctuations, technological failures, or errors in instructions provided by you, except in cases of our willful default or fraud.


8. Termination
We reserve the right to terminate your access to the Platform at any time, without notice, for breaches of these Terms or if we determine, in our sole discretion, that your behavior poses a risk to our business or reputation.